Amazing Feedback

At Liles Insurance Group Inc, we exceed expectations.

Home » About Our Agency » Amazing Feedback

A culture of doing the right things.

Anyone can promise great service, but not everyone can deliver it. At Liles Insurance Group Inc, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

We have been with Liles insurance for nearly 3 years and it has been a very positive experience. All of the staff have been extremely friendly, prompt, trustworthy, and really go out of their way to be sure all of our needs are met. They do not try to upsell insurance that we don’t need like other companies and we have been very pleased with the pricing. We had an unfortunate automotive accident last year and Lisa and her staff were very attentive and supportive during that unfortunate event. I have never experienced this level of quality customer service from an insurance company and I highly recommend them to anyone I know.

Brian K.Client

Lisa, I just wanted to send a note and say how much I appreciated your guidance in securing the best health care insurance. As you know the last year has been challenging and the bills have totaled over $200K. The last thing I needed was to worry about how to pay the bills. The plan you selected for me has completely met the goals we set when I purchased the plan. Although the deductible is high, the plan is very affordable and allowed me to cap my financial exposure thereby allowing defined budgeting. Again, just wanted to say thank you for your personal interest and involvement. I look forward to you handling all my insurance needs.

TonyClient

Lisa and her team have done an amazing job of delivering great customer service to our family. They respond quickly to our needs. We highly recommend to our friends and family as the complete package deal for all your insurance needs. Lisa and her team are passionate and dedicated to handling our needs.

Teresa C.Client

I switched to the Liles Insurance Group over a year ago and have been extremely satisfied with the service received. In addition to saving me a lot of money, Lisa Liles is friendly, helpful and incredibly knowledgeable of the insurance industry. She took the time to custom tailor my automobile, home, and personal coverage to my exact needs and always treats me as an individual and a friend if I call with a question. I am proud to recommend the Liles Insurance Group to all of my friends and coworkers and do so as often as possible.

Marion D.Client

Liles Insurance Group has proven time after time how much they appreciate our business and are always willing to go over and above to help meet our insurance needs as a growing Company. They understand the importance of developing trust and conducting business with integrity.

Rhonda Stewart Mabry, Stewart Group EnterprisesClient

Insurance constantly changes and I love having the peace of mind that my agent is keeping an eye on everything for me so I have the right coverage. As a business owner, this is invaluable.

Tony S.Client

Good people and easy to deal with. They look after the client, not the insurance companies.

Paddy S.Client

Very good services, quick respond and nice people to work with.

Tam N.Client

You are all so nice and helpful. No pressure environment.

Shannon S.Client

Liles Insurance has always been extremely courteous, professional and knowledgeable. l appreciate the personal attention, expertise, and patience, shown by Lisa & her staff in answering my many questions and addressing our insurance needs.

Dennis L.Client

Your agents are great at finding the best rates. Their response time is for questions or changes in policies that are quick.

April T.Client

I absolutely trust Lisa’s guidance for all things insurance. I know Lisa always has our best interest in mind and is looking out for us. Thanks for being the best insurance agent ever!

Melissa T.Client

You all have always been prompt in answering any question and handling any claim. Great customer service.

Robert S.Client

Great personalized service, fast response, and attention to detail. We truly feel Lisa and her team cares for us.

Marc A & Janet G.Client

Liles Insurance Group provides excellent, quick and accurate customer service! Thanks for being one phone call away to help us - whenever we need it!

Gail C.Client

Liles Insurance Group personally cares about me, my family and my business. I'm not just a customer. Liles supports my insurance needs specifically and uniquely to just what I need and always has my best interest and cost savings at the forefront.

Carla P.Client

Everyone is always so kind and everyone we have talked to knows exactly what we need.

Jeremy & Stephanie B.Clients

Lisa and her team are always there to answer any questions. I love referring people to the Liles Insurance Group.

Albert D.Client

Always professional courteous and knowledgeable when I need information

Edward W.Client

Liles made exceedingly easy during roof replacement due to hail damage. Lisa explained the way and made it hassle-free! Changes I've made in my auto policy on a couple of occasions were done quickly, in a short time and with explanations concise and easy to repeat back. Nancy has made it so that I know I can depend on her should I require any other service in the future.

Kenneth T.Client

Your business is very personal so no one feels like a number. Great job!

Adam T.Client

We love that there is always someone available to answer our questions. We do t have to check in often, but when we do we get a friendly voice and personal customer service. We are always treated like family!

Lane & Edward LClients

Great Customer Service!

Leo & Valerie P.Clients

We know when working with Liles Insurance Group we will receive outstanding personal service with our best interest always in mind.

Carla P.Client

Immediate response any time I need you!

Laura M.Client

Both Lisa and Nancy were very responsive to our needs, questions, and challenges of getting our cars registered and driver's licenses in a new state. Thanks!

Rickey C.Client

I love Liles Insurance. I have had them for 2 years and I wish we had found them sooner!

Matthew H.Client

You always answered my questions in a prompt and professional manner and knew the answers right away.

Chris S.Client

We like personal contact and an agent who will shop for our best options.

Peter B.Client

Friendly and very courteous, and of course, the best price on the product I need. Well cared for each time she writes a policy renewal! Plenty of assistance!

Lawrence K.Client

Lisa Liles saved me money and continues to save me money on all of my insurance needs. She's always there if I have a question and is very knowledgeable, personable, and professional.

Albert D.Client

Lisa is always prompt and efficient. We would definitely recommend her.

Chris D.Client

Liles Insurance is very fair and professional. Great service!

Monica H.Client

I have always been very pleased with Lisa Liles and all of the agents at Liles Insurance. I have both my personal and business accounts with them.

Vanessa D.

Office staff always has time for my call & acts like they truly care!

Julie S.Client

I really appreciate your quick response to any questions and how you help me identify the right policy cost-effectively.

Nicholas M.Client

Always available and helpful. Recently we had a significant Workers Comp issue and Lisa came to our office to work through the problem. Issue resolved. We would and do recommend you to others.

Teresa S.Client

Insurance made delightful! This is the best group of people to work with! They are quick to respond to questions and needs. We have all of our business and personal insurance here and have been entirely satisfied for years!

Melissa T.Client

A company of integrity and people with character providing a quality product at a reasonable price.

John D.Client

Lisa and her staff strive to give a personal touch to each of our questions and request in a professional timely manner.

Moses B.Client

You guys are the best. Every time we have a problem whether, with personal or business questions/issues, you guys are right there and ready to help! Whether it's updating our policy or getting a new policy quickly - there's NO ONE better.

Chad & Gia L.Clients

Extremely communicative and mindful of my time. Answered all my questions even the ones I didn't know I had.

Giovanni R.Client

The office visit was great all paperwork was there and was prepared quickly and the quotes were as advertised over the phone it was nice to talk to someone in person.

Mike D.Client

Regardless of the business that I'm dealing with, I appreciate kindness more than anything and you guys have been extremely kind to me and my daughter. You also took your time to explain everything and you were very thorough.

Barry B.Client

Lisa is just so nice and will do anything to help you and to save you money.

Shannon S.Client

You're easy to get a hold of and my questions get answered quickly. I genuinely trust Lisa which goes a long way for my loyalty as a customer.

Amber L.Client

I've been with Liles Insurance Group for nearly 6 years (since moving to NC from PA). I love the personal service they give me. Not only knowing me by name but is very familiar with my home and cars. They give direct answers and advice immediately in order to not only ensure proper coverage but at the best, most economical price. I can't recommend Lisa and her team highly enough and recommend them to friends often.

Marc & Janet G.Clients

Very personable and they look after their customers.

Justa W.Client

Liles Insurance is very knowledgeable, has very quick response times and makes it easy to understand what is covered under your policies. I have been extremely happy with each encounter with Liles Insurance and have highly recommended them to others.

Deanna M.Client

Christian caring and attention to our needs in a personal and professional way!

Joseph H.Client

We love the personal touch and having someone to call and speak to, who we know, to help us when we need it. Top-notch customer service!

Shannon A.Client

Insurance selection and periodic updates and adjustments are effortless with the Liles Insurance Group. Lisa and her staff are always pleasant and responsive.

Victor C.Client

I appreciate that whenever I call with questions or concerns and speak to someone, I'm made to feel like more than just a customer, a family friend.

Dennis L.CLient

I have always been taken care of at Liles Insurance in a timely matter and given advice that has been beneficial. Since insurance seems to be written in another language, it helps to have Liles Insurance to call with questions. I would recommend them to everyone and have used them since 1999 when I moved here.

Diane D.Client

We always receive prompt responses to any questions we have and everything is handled promptly in a professional manner. Liles always searches for the best price for us.

Robert S.Client

Lisa was very responsive in providing competitive quotes in a timely manner.

Daniel B.Client

We received prompt responses to our questions and felt like we got a very good deal as Liles shopped around to find us the best price.

John M.Client

Your team offers the best customer service, always assisting us with our various needs. You always have our best interest in mind and give us as much time as we need regardless of your workload. You guys rock!

David S.Client

We appreciate the detailed explanations we receive as well as prompt service and fair prices.

Chris Y.Client

They are very helpful and are efficient with their time!

Steven W.Client

Liles Insurance Group was extremely helpful in getting me the coverage I needed for my small business.

Brian N.Client

You displayed patience in answering all questions and returning phone calls; a genuine interest during conversations. Never did I sense a robotic unattached response.

Kenneth T.Client

Everyone at Liles Insurance Group was helpful and understanding of our needs. We especially were thankful for the understanding of when and how we would pay for our Insurance. We have already advised our friends and neighbors to look into your Insurance Company. Thank you. Great Staff!

Gale R.Client

Everyone that I have met is very knowledgeable, friendly and responsive to my business insurance needs.

Phillip C.Client

Lisa is very friendly and easy to work with. She is quick to respond and answer questions.

Amber N.Client

We never an unanswered question when it comes to our insurance. Everyone there is great to respond quickly, accurately, and in-depth to make sure we understand how we are covered and what to expect. We really appreciate that support!

Nick J.Client

I appreciate that you follow up each year to be sure my insurance matches my needs and that all of your staff goes above and beyond to help me out!

Tracy S.Client

Lisa Liles and Liles Insurance Company are the best! Lisa has saved us money with our insurance both personally and for our business. We recommend Liles Insurance to all our friends and family. Thank you for making things a little easier in a tough economy!

Dick & Karla Butler, Electronic Manufacturers’ Agents, Inc.Clients

Liles insurance is the best. They answer all your questions and give you all the information you need to choose the right plan for you. Lisa will go that extra mile when you need her to and is interested in you as a person, not just a customer. Nancy is a delight to work with and always takes the time to research the options available for you. I love talking to her, she makes you feel like she is really interested in what you’re talking about. Such a great company to work with.

Louise K.Client
Google-Reviews-Logo
Rated 5 Stars On Google
Read Google Reviews
Start Quote Request

Liles Insurance Group Inc has an amazing reputation. We do the right thing, treat people the right way and ensure you have the insurance you need.

Insurance Quote Request

As an independent agency, we offer multiple options at competitive prices.

  • Coverage will not be bound or changed until confirmed by a licensed agent.
  • This field is for validation purposes and should be left unchanged.